When 45-year-old Barbara Brennan walked out of prison last year she had nothing.
With just her prison greens and a few family photos, the mother-of-four was homeless.
"You walk out of the gates and it's crickets. It's so quiet. You don't even know where to look, you don't know where to turn," she said.
While most real estate agents have windows lined with screens showing lavish, slick promotional videos, realtor Bob Onofri's shopfront appears stuck in the 1960s.
He does not have a computer, a mobile phone, the internet, or any technology more sophisticated than a landline.
Property details are instead scrawled on pieces of paper and a whiteboard beside printed photos tacked up at the front of his Wollongong business.
When veteran surf lifesaver David Winner's limp body was pulled from a deep rockpool at a beach where he had swum almost every day for 40 years, those trying to save him feared they were too late.
"I thought, 'I'm just going through the motions, he's dead to the world'," Mr Winner's neighbour, volunteer lifesaver Andrew Massey, said.